FAQ

  • What payment methods do you accept?
  • Where is my refund?
  • Can I place an order without creating an account?
  • Where is my order confirmation?

FAQ

  • What payment methods do you accept?
  • Where is my refund?

What payment methods do you accept?

We accept the following payment methods:

  • PayPal

  • Visa: One of the largest payment networks worldwide, offering credit cards through various banks and financial institutions.

  • MasterCard: Another major global payment network, widely accepted for credit card transactions globally.

  • American Express (Amex): Known for its premium and reward-focused credit cards, offering a range of benefits such as travel rewards, cash back, and membership rewards.

  • Discover: Offers credit cards with cash back rewards and benefits, primarily issued in the United States.

  • Google Pay/Apple Pay

Where is my refund?

In case you changed your mind only after using the game, and you want to return the game product to get a refund, then that is unfortunately not possible. We are a digital  marketplace, not a platform, and the seller of your product is not a direct publisher, thus, they do not have any technical means to revoke or deactivate a viewed key.

For more Information please visit: HERE

 

Ordering and delivery

  • Can I place an order without creating an account?
  • Where is my order confirmation?

Can I place an order without creating an account?

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account.

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@gamestoshop.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.